WHY DOES FELLA HEALTH OFFER A GUARANTEE?
Fella Health offers a 6-month money-back guarantee because we believe Health Repair is a long-term process. The 6-month mark, if the program has been followed, is a pivotal moment where long-term results are showing. As we truly believe in our approach to Health Repair, we want to give you the time to work through the program, which is why we’ve chosen a 6-month guarantee.
WHO IS ELIGIBLE FOR THE MONEY-BACK GUARANTEE?
In order to qualify for the 6-month money-back guarantee, members must meet the following requirements:
- Have joined the program after July 31st 2022
- Be a qualifying member for a minimum of 180 days since sign up
- Upload bloodwork within 21 days of joining the program
- Not have requested a refill in your 5th or 6th month of membership
- Take the medication as prescribed
- Have lost less than 5% of your starting body weight
- Track your weight with Fella in at least 21 weeks within 180 days of sign up
- Communicate with your Fella coach in at least 21 weeks within 180 days of sign up
- Complete 10 or more biweekly program modules within 180 days of sign up
This offer is not available to:
- Returning members
- Members who cancel before the end of their first 180 days (6 months) of membership
- Members who joined the program before July 31st 2022
WHEN CAN I REQUEST MY MONEY-BACK GUARANTEE?
If you change your mind and decide to cancel your Fella Program Membership before you have started the program, please send an email to firstname.lastname@example.org with your refund request.
Members may also request a refund for the 6-month guarantee in month 7, between 181 - 210 days after signup.
HOW DO I REQUEST MY MONEY-BACK GUARANTEE?
Please send an email to email@example.com with your refund request.